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Customer Testimonials

Why Customers Trust NOSHOK for Measurement Solutions and Support

NOSHOK is in the Measurement Solutions business, delivering reliable, time-tested products alongside cutting-edge technologies that help customers solve real-world application challenges. Our Customer Support, Regional Sales Management, Business Development and Product Management teams work together as an integrated resource, bringing decades of field and engineering experience to develop complete product, system, and assembly solutions.

NOSHOK’s Customer Support team is second to none, providing outstanding technical assistance and application-focused guidance via phone and web chat, a complimentary order expedite program, bilingual support, and coordinated sales coverage between our headquarters and regional sales network. From innovative IO-Link intelligent transmitters to application-specific assemblies and industry-leading warranties, we are committed to aligning with your needs, improving uptime and accuracy, and being a proactive partner in your long-term success – and our customers’ testimonials reflect that commitment.

Reliable Product Performance
arrow_right_alt Significant improvement in accuracy
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“I completely understand and appreciate the open communication. I’ve been steadily integrating NOSHOK devices into our facility and they’ve performed exactly as expected—and to everyone’s delight. We used them for a tank level study (input vs. throughput) alongside our control logic, and the 4–6% improvement in accuracy has everyone blown back in their chairs. I’m hopeful this success will help us gain more traction internally so we can bring even more devices in‑house. I eagerly await the next phase of our relationship.”

– Process automation & controls technician, dairy manufacturing
Customer Support
arrow_right_alt True customer advocate
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“A good workplace environment brings out the best in people, and it’s evident every time we work with your team. We’re happy to be in partnership with you.”

– President of Industrial Controls and Instrumentation Company

“NOSHOK’s communication and detailed responses make a real difference as we support our own customers and process orders. The team consistently exceeds expectations and adds value every day.”

– Operations Manager, Industrial Distributor

“We were able to resolve the problem quickly, and I really appreciated how willing the team was to stay with it until everything was fixed. If there’s ever a survey, I’d gladly give them top marks.”

– Engineering Lead, OEM

“One of the best, quickest, and most informative support chats I’ve ever experienced. Questions were answered clearly and precisely, and I left with total confidence in the solution.”

– Project Engineer, Process Industry

“The NOSHOK team is always helpful. Response times are fast, the answers are accurate, and they’re patient in walking through details when needed.”

– Inside Sales, Channel Partner

“This is a very helpful tool for quick quotes. The chat is fast, user‑friendly, and makes it simple to get the exact part I need.”

– Procurement Specialist, OEM

“NOSHOK is already great at email, but LiveChat makes it even easier. If every vendor had customer service like this, our jobs would be much simpler.”

– Account Manager, Distributor

“Over the life of a complex order with multiple disruptions, NOSHOK’s support acted as a true customer advocate. Their expertise and communication helped us work through the issues and even saved a multi thousand dollar order that was at risk of being cancelled.”

– Business Development Manager, Integrator

“The team didn’t just answer questions—they educated us through the quote process and part identification, even suggesting an alternative that better fit the application. That kind of guidance keeps our customers happy.”

– Distributor Sales Professional

“Support went over and above to clarify specifications, confirm lead times, and suggest the right product. It was quick, friendly, and extremely helpful.”

– Controls Engineer, System Builder

“The team is consistently friendly, responsive, and easy to work with. It feels like an extension of our own organization rather than just another supplier.”

– Regional Sales Manager, Distributor
Live Chat
arrow_right_alt Average LiveChat response time under 2 minutes
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“LiveChat is so much better than sending emails and waiting hours or days. I can get quotes and technical answers in minutes, which keeps our designs on schedule.”

– Design Engineer, Automation & Controls (LiveChat – gauge/application selection)

“Please let your managers know how much we appreciate the live chat. It makes everything so efficient and really helps us finish our designs quickly.”

– Project Engineer, OEM Equipment Builder (LiveChat – sensor configuration)

“This is a very helpful tool for quick quotes. The chat is fast, user friendly, and makes it simple to get the exact transmitter and options I need.”

– Buyer, Motion & Fluid Power Distributor (LiveChat – quote requests)

“LiveChat is more efficient than waiting on email. I can get quotes and technical answers in minutes instead of hours or days—huge for keeping designs on schedule.”

– Design Engineer, Automation Company

“I love the chat feature. It’s always quick and helpful, and it’s become one of our favorite tools for getting cross‑references, pricing, and lead times.”

– Buyer, Industrial Manufacturer

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