PRIVACY POLICY

Effective Date: [October 16, 2026]

NOSHOK, Inc. (“NOSHOK,” “we,” “us,” or “our”) respects the privacy of visitors to our website and the customers, prospective customers, and other individuals with whom we interact. This Privacy Policy (the “Policy”) describes how we collect, use, disclose, and safeguard information that identifies or is associated with you when you visit our website at www.noshok.com (the “Site”), interact with our sales team, or otherwise do business with us (collectively, the “Services”).

By using the Site or otherwise providing us with information, you agree to the practices described in this Policy. If you do not agree with this Policy, please do not use the Site or provide us with information.

INFORMATION WE COLLECT

We collect information about you in the following ways:

1. Information You Provide to Us
   1. We collect information you provide directly to us, including through website forms (such as contact, quote request, or newsletter sign-up forms), when you correspond with our sales team, when you request customer support, or when you otherwise communicate with us. This information may include your first and last name, email address, phone number, company name, job title, and the content of your inquiry or communication.
2. Information We Collect Automatically
   1. When you visit or interact with the Site, we and our service providers may automatically collect certain information about your device and how you use the Site, including your website activity (such as pages viewed and links clicked), browser type, and similar technical and usage data, using cookies and similar tracking technologies. This may also include use of location-based services in order to locate you, such as using your zip or postal code or IP address, so that we may verify your location, deliver you relevant content based on your location.

2. 1. We use cookies to operate and administer our Site, gather usage data, and improve your experience on it. A cookie is a piece of information sent to your browser by a website you visit. Cookies can be stored on your computer for different periods of time. Some cookies expire after a certain amount of time, or upon logging out (session cookies), others survive after your browser is closed until a defined expiration date set in the cookie (as determined by the third-party placing it) and help recognize your computer when you open your browser and browse the Internet again (persistent cookies).
3. Information About Your Engagement With Our Communications
   1. If you receive marketing or other communications from us, we may collect information about your engagement with those communications, such as whether you opened an email or clicked a link. This includes the use of pixels in our email campaigns that allow us to collect your email and IP address as well as the date and time you open an email or click on any links in the email.
4. Information From Other Sources
   1. We may supplement the information we collect with information obtained from third-party business-contact data providers, which we use to identify and reach out to prospective business contacts. Information obtained in this manner is incorporated into our customer relationship management (“CRM”) system alongside the other information described in this Policy.

We do not knowingly collect sensitive categories of personal information (such as health information, financial account numbers, government identification numbers, or biometric data) through the Site or our CRM system.

HOW WE COLLECT INFORMATION

We collect the information described above through a variety of channels, including but not limited to: website forms, cookies and similar tracking technologies, direct interactions with our personnel, our enterprise resource planning (“ERP”) system used to process orders and quotes, customer support interactions, and third-party data providers. This information is generally consolidated into our CRM system.

HOW WE USE YOUR INFORMATION

1. We use the information we collect for the following purposes:

• To operate, maintain, and improve the Site and our business;
• To respond to your inquiries, provide quotes, and process and fulfill orders;
• To communicate with you, including for marketing and promotional purposes and to provide information about our products and services that we believe may be of interest to you;
• To personalize and improve your experience with our Services;
• To perform analytics regarding use of the Site and effectiveness of our marketing and sales efforts;
• To deliver targeted advertising to you on our behalf and on behalf of our marketing partners, as described further below; and
• To comply with applicable legal obligations and to protect our rights, property, and safety, and that of our customers and others.

2. Advertising
   1. We and our service providers use information collected through cookies and similar technologies to deliver advertisements about our products and Services, including on third-party websites and social media platforms, and to measure the effectiveness of our advertising. This may be considered “targeted advertising” or a form of the “sale” or “sharing” of personal information under certain state privacy laws.
3. Research and Development
   1. We may aggregate personal information and use the aggregated and de-identified information to analyze the effectiveness of the Site or Services we provide, to improve and add features, gain anonymous insights into product and brand performance, and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of our users and share aggregated information like general user statistics with businesses, brands, and other prospective partners.

SHARING AND DISCLOSURE OF YOUR INFORMATION

We do not sell your personal information for monetary consideration. We may share your information with the following categories of third parties to support our business operations:

• CRM and Sales Tools: Providers such as HubSpot, which hosts our CRM system, and ZoomInfo, which we use for sales outreach;
• Analytics Providers: Vendors that help us understand how visitors use the Site;
• Marketing Tools: Vendors that help us deliver email and other marketing communications;
• Social Media Platforms: Where you interact with our social media presence or where we advertise;
• Advertising Networks: Third parties that may assist with delivering and measuring targeted advertisements; and
• Legal and Safety: Where required by law, legal process, or to protect our rights, property, or safety, or that of others.

We may also disclose information in connection with a merger, acquisition, financing, reorganization, or sale of all or a portion of our business or assets, in which case your information may be among the assets transferred.

We currently limit international transfers of personal information collected through the Site and our CRM system to service providers who support our U.S. operations; we do not otherwise transfer such information internationally as part of our ordinary business operations.

DATA RETENTION

We retain personal information collected through the Site and our CRM system for as long as reasonably necessary to fulfill the purposes described in this Policy, including maintaining our business relationship with you, complying with our legal and contractual obligations, resolving disputes, and enforcing our agreements.

INTERNATIONAL USERS

The Site is not intended for use outside the United States. By using the Site outside of the United States, you understand and acknowledge that your personal information will be transferred from your location to our facilities and servers located in the United States, where data protection laws may differ from those in your jurisdiction.

SECURITY

We rely on commercially reasonable technical, administrative, and organizational measures designed to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Personal information collected through the Site and our CRM system is stored in our HubSpot CRM instance. HubSpot maintains its own security program with respect to the underlying data storage infrastructure.

No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You should take care in deciding what information you send to us electronically. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Site, or Third-Party Services (as defined below).

COOKIES AND TRACKING TECHNOLOGIES

The Site uses cookies and similar tracking technologies to operate the Site, remember your preferences, analyze how the Site is used, and support the advertising activities described above. You can control cookies through your browser settings; please note that disabling cookies may affect the functionality of the Site.

CHILDREN’S PRIVACY

The Site is not directed to children, and we do not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal information, please contact us using the information below, and we will take steps to delete such information.

YOUR CHOICES

You may opt out of marketing communications from us at any time by following the unsubscribe instructions included in our marketing emails or by contacting us using the information below. Even if you opt out of marketing communications, we may continue to contact you regarding your account, orders, or other transactional or administrative matters.

Depending on your state of residence, you may have additional rights with respect to your personal information, including the right to know, access, correct, or delete personal information we have collected about you, and the right to opt out of targeted advertising. To exercise any such rights, please contact us using the information below. We will respond to verifiable requests as required by applicable law.

LINKS TO OTHER WEBSITES

The Site may contain links to third-party websites and services not operated or controlled by NOSHOK (“Third-Party Services”). The information that you share with Third-Party Services will be governed by the privacy policies of those Third-Party Services and not by this Privacy Policy. We encourage you to review the privacy policies and terms of service of the Third-Party Services directly. By providing these links we do not imply that we endorse or have reviewed these Third-Party Services. Please contact the Third-Party Services directly for information on their privacy practices and policies.

CHANGES TO THIS POLICY

We may update this Policy from time to time. When we do, we will post the updated Policy on this page and revise the effective date above. Your continued use of the Site or continued provision of information to us after an update constitutes your acceptance of the revised Policy.

CONTACT US

If you have questions about this Policy or our data practices, or would like to exercise any of the rights described above, please contact us at:

NOSHOK, Inc.
1010 West Bagley Road
Berea, Ohio 44017
info@noshok.com
(440) 243-0888